Compliance Policy
This policy outlines the principles, responsibilities, and controls applied by Klaussa to ensure our services operate in accordance with applicable laws, industry standards, and ethical practices.
1Purpose & Scope
This policy establishes the foundation for legal, operational, and data compliance across Klaussa's platform. It applies to all data handling, security, user rights, and regulatory obligations.
2Legal & Regulatory Adherence
Klaussa commits to following all applicable laws in Indonesia, including:
Personal Data Protection Law (UU PDP)
Full compliance with data privacy regulations.
Electronic Information & Transactions Law
Adherence to digital transaction standards.
Corporate Governance
Contract and intellectual property law compliance.
3Data Protection & Privacy
Security Controls
- Encryption in transit and at rest for all documents
- Role based access management
- Logging and audit trails for administrative actions
- No use of customer documents to train external AI models
4Information Security
Server hardening, regular vulnerability assessments, and secure software development lifecycle.
Multi-layer monitoring, incident response procedures, and comprehensive escalation protocols.
5Operational Controls
Acceptable Use
Users must not upload unlawful materials, attempt unauthorized access, or rely on AI outputs without professional review.
Vendor Management
All third-party integrations must meet our strict security and compliance standards. We actively monitor vendor practices.
Training & Awareness
Employees receive regular training on privacy, data security, and operational controls.
Enforcement & Reporting
Breaches may result in service termination. Report issues to compliance@klaussa.id.
Compliance Questions?
Our team is dedicated to maintaining the highest standards of integrity and security.
Contact Us